Sunday, July 17, 2011

Convergys exec: Phillipines could have more employees than in U.S.

Convergys Corp., which operates outsourced customer-service centers, may soon be bigger in the Philippines than in the United States, one of the company?s top executives said.

?The Philippines is no longer the cheapest, but we are enjoying very good quality service, and because of that we are attracting more clients,? said Andrea Ayers, Convergys? president for customer management. Her comments came in a report by the Manila Bulletin newspaper.

While in the country to attend the eighth anniversary celebration of Convergys Philippines, Ayers said, ?I am confident we can beat the...

Source: http://feeds.bizjournals.com/~r/bizj_cincinnati/~3/cYzdeS4Agp0/convergys-exec-phillipines-could-have.html

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